AI-Powered Spell Check & Suggestions for Gorgias Support Teams

AI that suggests. Agents that decide. Review every reply before sending-no auto-send risks, ever.

85%
Response Quality Improvement
3x
Faster Response Time
50+
Happy Support Teams
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How to use:

  1. Type your draft message in the Gorgias composer
  2. Click "Spell & Suggest" to get AI suggestions
  3. Review the diff and accept changes
  4. Send your improved reply
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Why Support Teams Choose Vellix

AI assistance that enhances human expertise, not replaces it. Every response is reviewed and approved by your team.

Smart Spell & Suggest

Advanced AI analyzes tone, clarity, and professionalism. Get intelligent suggestions that match your brand voice and improve customer satisfaction.

Visual Diff Review

See exactly what changed before accepting. Clear highlighting shows additions, deletions, and improvements. Full control over every response.

No Auto-Send Risks

Unlike other tools, Vellix never sends responses automatically. Every suggestion is reviewed and approved by your support agents.

Bring Your Own AI Key

Use your own OpenAI API key for maximum privacy and cost control. No per-message fees or hidden costs. Full data ownership.

Baseline Quality Analysis

Comprehensive analysis of your support team's performance. Identify improvement areas and track progress over time.

Seamless Integration

Works directly in Gorgias with one-click installation. No complex setup or training required. Your team can start using it immediately.

How Vellix Works

Four simple steps to transform your customer support quality

1

Install & Connect

Add Vellix to Chrome and connect your Gorgias workspace with OAuth. Setup takes less than 2 minutes.

2

Add Your AI Key

Provide your OpenAI API key for personalized AI assistance. We never store your keys.

3

Write Better Responses

Get AI suggestions as you compose replies. Review changes with our visual diff tool.

4

Accept & Improve

Accept suggestions you like, reject ones you don't. Track your team's improvement over time.

Trusted by Support Teams Worldwide

Join hundreds of customer support professionals using Vellix to improve response quality

Trusted by support teams at:
50-person teams E-commerce brands SaaS companies MSP partners
"Vellix has transformed how our team handles customer inquiries. The AI suggestions are spot-on, and the control we have over final responses gives us confidence in our support quality."
Sarah Chen
Customer Success Manager
"Finally, an AI tool that doesn't try to replace human judgment. Vellix assists our agents while keeping them in full control of every customer interaction."
Marcus Rodriguez
Support Team Lead
"Our CSAT scores improved by 40% after implementing Vellix. The visual diff tool helps our agents understand exactly what changes are being suggested."
Emma Thompson
VP of Customer Experience

Simple, Transparent Pricing

Get Started with a 7-Day Free Trial

Professional AI assistance for your support team. Plans designed for teams of all sizes.

Starter

Keep your support quality consistent

$ 19 /month

per workspace

  • Spell & Suggest with visual diff
  • Accept & Replace in composer
  • Bring your own OpenAI or Anthropic key
  • No per-message fees
  • Basic usage logging
  • Email support

🏢 Perfect for small teams that want reliable AI assistance without complexity.

Get Started
Most Popular

Professional

Scale quality with insights

$ 49 /month

per workspace

  • Everything in Starter, plus:
  • Vellix Metrics dashboard
  • Real-time quality alerts
  • CSV export for analysis
  • Advanced usage tracking
  • Priority email support

🚀 Ideal for growing teams ready to optimize response quality and track improvements.

Get Started

Business

Full-service quality optimization

$ 199 /month

per workspace

  • Everything in Professional, plus:
  • Macro awareness & integration
  • Custom AI prompts
  • Advanced tone rules
  • Team coaching insights
  • Dedicated support

💎 For ambitious teams that want dedicated expertise and data-driven quality gains.

Get Started

Free trial included • No contracts • Cancel anytime

Plus: LLM usage billed to your own AI accounts (OpenAI or Anthropic). No per-message fees or markups. It's 100% tax-deductible as a business expense! 💼

Need something custom? Let's talk about it.

Frequently Asked Questions

Quick answers to common questions about Vellix Assist

How much does Vellix cost?

Plans start at $19/month for the platform, plus you bring your own OpenAI or Anthropic API key. No per-message markups or hidden fees.

Is my data secure?

Yes! Your OpenAI API key never leaves your browser. All AI processing happens directly between you and OpenAI.

Does Vellix send responses automatically?

No. Vellix is "assist-first" - agents always review and approve every AI suggestion before sending.

How do I get started?

Setup takes 2 minutes: connect your Gorgias account, add your OpenAI API key, and install the Chrome extension.

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Ready to Transform Your Customer Support?

Join the growing number of support teams using AI assistance that prioritizes quality and human expertise.

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